Fast, friendly computer help without the runaround.
I'm Sam. I bring corporate-level IT experience to everyday home users and small businesses — with clear pricing, patient support, and quick response.
What I can help with
I work with everyday home users and small businesses — especially professional offices like law firms and accounting.
Cleanup, security checks, and performance tune-ups that make your computer feel normal again.
98% success locally for non-physical failures. Clean-room partner for clicking/grinding drives.
Routers, mesh systems, NAS, printers, and the weird stuff that only breaks on Mondays.
Quick help by video call or remote access — often the fastest, lowest-cost option.
Serving Surprise and the surrounding Phoenix area. Same-day visits when remote won't cut it.
Scheduled after 5:00 pm within 50 miles. (Trip fee applies outside the service radius.)
Need help right now?
If Sam asks you to start a remote support session, use the button below to allow a secure connection to your Windows computer.
Click the blue button, follow the prompts, and Sam can connect when your session is ready.
- Use this when you've already spoken with Sam or were asked to start a session.
- Remote help is often the fastest and lowest-cost option for software, malware, and setup issues.
- If you're not sure whether remote support is the right fit, call first at (623) 680-1775.
What customers are saying
500+ five-star reviews on Thumbtack. 85+ on Google. Here's what people say about working with Sam.
“Sam diagnosed my laptop issue over FaceTime in about 15 minutes and had it fixed remotely the same day. I didn't even have to leave my house. Affordable and so easy to work with.”
“I've used Sam for years now. He's patient, explains everything in plain English, and never tries to upsell you. The monthly maintenance plan is worth every penny — my computer hasn't had a single issue since.”
“Called Sam in a panic because my hard drive crashed with years of family photos on it. He recovered everything. I honestly thought it was all gone. Can't recommend him enough.”
“Quick response, fair price, and he actually showed up when he said he would. Removed a nasty virus and set me up with protection so it won't happen again. Finally found a tech guy I trust.”
“As a senior who isn't great with technology, I really appreciate Sam's patience. He never makes me feel dumb for asking questions. He even does pickup and delivery which is a huge help.”
“Sam set up our small law office network — WiFi, printers, backup, the works. Everything just works now. His monthly plan keeps it all running smooth. Best IT decision we've made.”
Monthly packages
Want fewer emergencies? These plans are designed to prevent problems — and make recovery painless.
- Enterprise security apps (Webroot + Malwarebytes)
- Preventative maintenance: updates, scans, overheating checks
- Admin access so I can help quickly
- Great for seniors and busy households
One-time services are typically $90/hr. Repairs/services include a 30-day guarantee.
- Everything in Maintenance
- Backup options (Datto or Synology)
- Bare-metal recovery (data + apps)
- Recommended if you can't afford downtime
One-time services are typically $90/hr. Repairs/services include a 30-day guarantee.
Quick estimate
This is a ballpark estimate based on my typical jobs ($90/hr). I'll confirm the details and give you a clear plan before I do anything expensive.
- Includes cleanup + security checks. If the system is heavily infected, it can take longer.
- Remote support is often the quickest and lowest-cost option.
Note: This tool is for quick planning. I'll always confirm the issue and keep you in control of the cost.
If you're tired of surprise problems, my monthly packages can prevent a lot of this — and make recovery easier.
Repairs/services include a 30-day guarantee. Remote support is available anywhere with internet.
Book a time that works for you
Request a remote session, on-site visit, or quick consultation. Share the best day and time, and Sam will follow up to confirm the appointment.
Remote help is often available quickly, especially during the morning service window.
Serving Surprise, Phoenix, Glendale, Peoria, Sun City, and nearby areas.
One-time services are typically $90/hr. Monthly plans start at $24.95.
For on-site visits outside the 50-mile radius from Surprise, a trip fee may apply.
Pick the kind of help you need and your preferred time. Sam will confirm the final appointment with you.
Get help
Tell me what's going on and how you want help. I'll respond as quickly as I can.
On-site service available in Surprise and surrounding Phoenix-area cities. Remote support available anywhere with internet.
If you'd like, include what you already tried and whether you prefer remote or on-site.